Lecture Goals
    Introduce power
    Discuss sexual harassment
    Introduce compliance
 

Corresponding Readings
    http://www.de.psu.edu/harass/intro.htm
 

Introduction

                                                   Power Wielder
                                            Individual         Group
           Target
        Individual

        Group
 
 

Definition
        = When one person uses his/her ______ to get another person to behave in a desired way
 
 

Power - From Resource Control
    1) __________

    2) __________

    3) __________
 

Power - From Respect
   1) __________

    2) __________

    3) __________
 
 
 

Using Power to Promote Compliance
    Khan, et al. (1964) - 5 pt. rating scale
    Higher = more able to...

                                    Subordinate        Peers        Superivsor

    Reward

    Punishment

    Legitimate

    Expert
 
 

Examples
    Obey a command
    "I was just following orders"
    Holocaust
    Milgram Shock Studies
 
 

Milgram Shock Studies

    _____ "teachers" shocked until end

    Teachers displayed genuine agony

    Ethics!!

    No emotional aftereffects
 

Most likely to obey when
    -____________________

    -____________________

    -____________________

    -____________________
 
 
 

Sexual Harassment
    Types:
        Quid Pro Quo
        Hostile Environment
 

Quid Pro Quo
    When (non)compliance is ______________________________________

Hostile Environment
    When unwelcome sexually-oriented communication ____________________________
 

As of 1998
    Behavior can be harassment even ____________________________

    Supervisor ____________________________________________
 

   The harassed must report the harassment to the appropriate person
 
 

Attitude-Discrepant Behavior
    When we beh. in ways we don't want to

    When boss asks us to do things we find unpleasant

    When behavior ¹ attitudes = dissonance

    Compliance depends on both _________ to comply & __________________
 
 

    When pressure to comply is well below point of compliance
        "Hey, will you volunteer to ____ ?"

        No __________

        No __________
 

    When pressure is higher, but still below point of compliance
        Boss: "Hey, we've had complaints from clients. Would you mind ____ ?"

        Empl. "No"... thinks: "I never turn down boss unless I REALLY hate task."

        Attitude becomes _____________________
 

    When pressure is just enough to gain compliance

        Boss: "Hey, it's your choice, but I really think it's a good idea to ____ ?"

        Empl. Complies... thinks: "I don't agree to do things I don't want to do."

        Effect = _________________

        To __________________________________________________
 

        Results:
            __________________________

            __________________________
 
 

    When pressure is so high there is no choice
        Boss: "I'm assigning you to ____ ?"

        Empl.: Complies...thinks: "I had no choice. What else could I do?"

        = ________________________
 

By Invoking Cognitive Dissonance
    Foot-in-the Door Effect

        Gain compliance to _____________

        Later make _________________

        Why? - ____________________
 
 

    Door-in-the Face Effect

        Make _________________________

        Later make ___________________

        Why?  - __________________

                    - reciprocate concession
 
 

Persuasion
    = _______________________________

   What influences ability to persuade?
        1) Source credibility
        2) Message content
        3) Target person
        4) Situational variables
 

    Source credibility
        - ____________
 
        - ____________

        - ____________

        - ____________

        - ____________
 

    Message Content
        Topic important to target

            = _______________

            = take moderate position
 

        Topic unimportant to target
            = ________________
 

        Use 2 ______________

            = ________________

            Unbiased é P(change)
 
 

        Fear appeals if ____________________ fear can be taken
 
 

        Target Person
            Commitment to old attitude

            Self-esteem
 
 

        Situational Variables
            Forewarned = _________________

            Social pressures to conform